ARKAD Solutions are market leaders when it comes to delivering tailored, optimum support solutions for your company’s needs. Our experts <em>always</em> select the computer hardware and software best suited to your specific requirements, giving you the best solutions at the lowest cost. We’ll only ever charge you for trade prices. We never charge for travel times, or mileage, and to keep your costs low, we charge in 30 minute time slots for onsite work and 15 minute slots for remote work. We also waiver the overtime rates for evenings, weekends and bank holidays, saving you money. We are best known in the IT sector for our friendly, professional service, <em>and</em> for providing innovative ways of improving your business operations through our tailored IT Solutions. Here are the services we provide
Back up Management
Network installation / maintenance
Solutions Designed for effective IT within the business environment
Hardware Advice Service
Software Advice Service
Capital purchases at trade prices
Wired and Wireless Network Installation & Support
Hardware Installation / Repair
Free loan equipment (if yours is not repaired on site).
Our best endeavour to recover your corrupted data files.
Hardware and Software trained Engineers.
Daily monitored server networks.
Free phone technical IT Support.
Remote Connection IT support
Network operating system IT support.
Prioritised response times to suit both server failures and workstations.
Computerised call logging system to analyse call history.
Complete system rebuild in the event of failure.
In house workshop facilities.
No Buck Passing. We promise to liaise with other vendors on your behalf to find a solution to your IT problem.
Annual IT equipment audit including equipment replacement schedule.